Shipping Policy
Order Processing
We aim to process and ship all orders within 24 hours & your order will be shipped by either the method you choose or the best possible method
Domestic Shipping
- Parcel Post – Australia Post Parcel with Tracking
- Express Post – Australia Post Express Parcel with Tracking
- Tracked Letter - Australia Post Large Letter with Tracking
- Sendie Parcel Service - Courier Parcel with Tracking
International Shipping
We ship worldwide using Australia Post International tracked parcel service.
Shipping Methods
All items are sent by Australia post regular parcel post with tracking, express post with tracking, large letter with tracking or Sendie courier service with tracking so please include a valid email with your order for tracking notifications. Your item will be dispatched the same day or following day after payment has been received. Delivery times within Australia vary but are usually 1-5 days.
*** Please check the Australia Post / Sendie website for delivery delays out of our control***
Express Post
The Express Post network covers 80% of Australian business addresses, private addresses and post office boxes. This is the fastest method of getting your goods with most delivered the next day. Please visit the Auspost website for more info on this service http://auspost.com.au/parcels-mail/domestic-parcels.html
Missing Orders
If your order is not received within the expected time frame, please allow 7-10 working days please contact us by email so we may track the item or lodge an inquiry with Australia Post.
Email – orders@juiceepeach.com.au
Order Collection
We do not have a store front and therefore all items are sent by a postal service.
We pride ourselves on good customer service, good quality products and a fast turnaround to deliver your orders. Of course there are times when something doesn’t quite go to plan or a parcel gets lost in the mail but If you do encounter a problem, most problems are very easily fixed and we will work with you until we have resolved them.